industry won't accept electricity

[laos]

See the link below. I have a substation attached to a colliery and it refuses to accept any electricity. it also doesnt state its attached to the building like cities do, though not sure if thats intentional.

As a note: I also have its associated city currently attached to a substation, which is properly drawing the city's power demand.

https://drive.google.com/file/d/0BxeK0aHeh-zTdEd6WGZGVVItbFE/view?usp=sharing

Please advise if this is not a bug and I'm just doing something not obvious to me

[Rollmaterial]

Industries only consume electricity while producing.

[laos]

Industries only consume electricity while producing.

Is this industry not producing? It has jobs, passengers, and it's generating coal?

[jamespetts]

It is difficult to say whether this is a bug or not, and, if it is a bug, to fix it, just from a screenshot. Are you able to upload a saved game in which this issue can reliably be reproduced?

[laos]

yes i am able to provide a save, see link below

https://drive.google.com/file/d/0BxeK0aHeh-zTTmRJUUQxYlBydUE/view?usp=sharing

[Michael89]

This never happened to me and I did the same things like you, it may be a bug. Try send a ticket to support. Good Luck !

[jamespetts]

Looking at this, the coal mine does not appear to be producing: see the red bar below the picture of it in its information window. Industries will only demand electricity when they are producing.

[laos]

Looking at this, the coal mine does not appear to be producing: see the red bar below the picture of it in its information window. Industries will only demand electricity when they are producing.

you are indeed correct after trying with a different colliery who temporarily accepted the power and then didn't need it anymore after a short time. If I understand what is happening: the colliery is producing at a rate high enough to meet the needs of all businesses accepting from it, so therefore it doesnt need the electricity to gain a higher production rate?

overall - not a bug so feel free to close

[jamespetts]

The idea is, if I remember correctly how this works, that the producer industries will need electricity to increase their production if the consumer industries are also connected electrically.

I will have to consider amending this a little so that modern industries will not operate at all without electricity, as it is not realistic for modern industries to work without being connected to electricity.