Author Topic: 2015-03-06 to 2015-03-07  (Read 1605 times)

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Offline Isaac.Eiland-Hall

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2015-03-06 to 2015-03-07
« on: March 07, 2015, 08:58:48 PM »
History: http://blog.iweb.com/en/2015/03/incident-power-distribution-iweb-ne-data-center-2/14540.html

Summary: Unknown specific cause, but power equipment outage lasting approximately 16-18ish hours, from Friday afternoon (Central US time) through Saturday morning.

Additional downtime for the forum because I'd been up straight for 3-4 days with around 6 total hours of sleep, so while I was awake all throughout the incident, I finally couldn't stay awake any longer and was asleep for a bit, and there was a problem with the forum database, so the total forum downtime was closer to 22-23 hours.

This level of outage at iWeb is unprecedented, so while I like everyone is not happy with the outage, I do not think it's cause to look away from iWeb. They've given a decade of good service.

Offline TurfIt

Re: 2015-03-06 to 2015-03-07
« Reply #1 on: March 07, 2015, 09:07:57 PM »
Quote
Start: March 06, 2015 3:35pm EST
Estimated time of resolution: TBD

We are currently investigating a situation that might affect a segment of our electrical alimentation infrastructure on data center iWeb-NE data center.

Uhhh what? electrical alimentation infrastructure?  I thinks they needs mooore engineers... less artsy types.

Offline Ters

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Re: 2015-03-06 to 2015-03-07
« Reply #2 on: March 07, 2015, 09:50:08 PM »
When googling "alimentation", I got pictures of fruit. So are they powering their servers using lemon batteries? Power outage due to bad harvest?

Offline Isaac.Eiland-Hall

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Re: 2015-03-06 to 2015-03-07
« Reply #3 on: March 08, 2015, 05:11:47 AM »
They are in Montreal, after all. French is, for most of them, their first language.

I have some experience in determining meaning from Simutrans. :) So in this case, I know that "electrical alimentation infrastructure" is basically going to mean backup power systems, i.e. UPS and switching and stuff like that.

Offline Ters

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Re: 2015-03-06 to 2015-03-07
« Reply #4 on: March 08, 2015, 09:39:50 AM »
So someone had forgotten to replace the lemons in their UPS-batteries with fresh ones? ;D

Offline Lmallet

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Re: 2015-03-06 to 2015-03-07
« Reply #5 on: March 08, 2015, 04:37:28 PM »
If they are running GladOS, they are potato-powered.  :)

Offline DrSuperGood

Re: 2015-03-06 to 2015-03-07
« Reply #6 on: March 08, 2015, 05:31:28 PM »
Still beats the reliability that BT (British Telecommunications plc, an ISP) offers for households where I have had outages for several days.